What is Turkcell Mobile Signature?
Turkcell Mobile Signature is a GSM service that helps you sign electronic
documents and transactions with your legally-accepted digital signature
using your GSM SIM card.
Using mobile signature you can easily verify your personal identity in digital
environments and you can make legally-binding transactions remotely, without
physical attendance.
Turkcell Mobile Signature is a service that enables you to use your digital
signature which creates the same legal result your hand written signature,
according to the Turkish Digital Signature Law.
How To Use
Security
Turkcell Mobile Signature is Turkey's first and only ISO/ IEC 27001 Information
Security certified GSM service. The service infrastructure and processes
are audited by globally accredited audit companies and by Turkish Telecommunications
Authority.
Tired of memorizing and updating your passwords and carrying lots of
ID cards in your wallet?
- Turkcell Mobile Signature helps you prove your identity
with one unique password in various different applications.
- Even your bank card is not with you, you can withdraw money from
ATM’s our associated banks.
Afraid of hackers sneaking into your banking accounts or not sure about
your security on the Internet?
- Turkcell Mobile Signature helps you effectively avoid great
many security risks on the Internet using your SIM card as your secure
electronic ID.
- If you use Turkcell Mobile Signature nobody can steal your credentials
and fake your identity on mobile signature enabled applications.
Want to avoid spending time in queues and driving distances just to sign
some legal papers?
- Turkcell Mobile Signature helps you do many digital transactions
including those that require your physical attendance just using your
mobile phone and the Internet.
- You can perform e-government transactions with your GSM SIM Card
to sign transactions digitally, without carrying any other smart card
or an additional card reader.
Turkcell Mobile Signature subscription consists of three stages. Pre-application,
Application, Activation.
You can make your application by sending an SMS with your name
and surname in it to 2929 or via Internet branches of our partnering banks.
1) Pre-application:
You can make your pre-application by sending an SMS with your name and
surname in it to 2929 or via Internet branches of our partnering banks.
2) Application:
After making your pre-application, you should apply to Turkcell Extra
shops with your official ID (driver’s licence, identity card, passport or
lawyer’s ID) to sign a service contract and identity confirmation. In order
to be able to use Turkcell Mobile Signature, your SIM card should be Sim+128
and you can upgrade your SIM cards at Turkcell Extra shops.
3) Activation:
After your application, your documents will be processed and Turkcell
Customer Service will call you in order to give you the activation code
for mobile signature. When Mobile Signature activated you should enter your
activation code first to define your own mobile signature password.
After you define your mobile signature password, you will be asked to enter
it to the phone two times more for confirmation. When your Turkcell Mobile
Signature is ready for use, you will be notified by SMS.
In case of any problems you can consult to Turkcell Customer Care by calling
444 0 532.
Click for detailed information.
Turkcell Mobile Signature users win anytime anywhere.
By applying to Turkcell Mobile Signature, you not only gain access to an
easier and more secure life but also you will have the opportunity to win
variety of gifts.
To subscribe, send an SMS with your name and surname
in it to 2929 (0,50TL charged per message) .
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Montly Unlimited Fee
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Postpaid
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5 TL (VAT and SCT taxes included) /
Month
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Prepaid
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1.25 TL/week
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*You don’t pay anything for your qualified digital certificate.
** Unless otherwise mentioned, you don’t pay anything other than the
SMS you consumed while sending your digital signature.
If you will be charged for incoming signature request SMS, as well, in
addition to pricing table above, you will be informed before the signing
step of that application.
What is Turkcell Mobile Signature?
Turkcell Mobile Signature enables you to make transactions which is equivalent
to your original signature on a hard copy, but which identifies you digitally
instead. In other words, Turkcell Mobile Signature is a service that enables
you to use your Digital signature which will be same as your signature according
to the Digital signature Law No. 5070.
How does Turkcell Mobile Signature work?
The signature data, which is customized for the owner of the signature provided
by the Qualified Digital signature obtained after the Turkcell Mobile Signature
subscription, is saved on your SimPlus128 card and protected with security
measures.
Turkcell Mobile Signature service works by the software that uses the same
security features.
Digital signing occurs safely only when the user enters his Turkcell Mobile
Signature. Turkcell Mobile Signature is used on the card and cannot be sent
to anywhere else.
Is Turkcell Mobile Signature secure?
In accordance with the Digital signature Law, the security of the digital
signature is guaranteed and covered by E-Guven.
The process of digital signature is under the inspection of the Telecommunication
Association. Likewise, the security of the technical infrastructure and
running it is certified and inspected regularly according to ISO/IEC 27001
Information Security Managing System by independent third parties like the
Turkish Standards Institute and the English Standards Institute.
The Simplus 128 card that interoperates with Turkcell Mobile Signature has
the CCEAL4+ Security Certificate that indicates the highest security level;
this has been laid down as a condition by digital signature arrangements.
It is solid against the most advanced attacks And the signature creation
data that it includes cannot be copied. The G-MILENAGE algorithm is used
in your sim card against copying.
The digital signature is implemented when the Turkcell Mobile Signature
you have created has access to the application running in the high security
place in the SimPlus128 card through cell phone keys. So the data sent and
received back while using Turkcell Mobile Signature goes directly to the
sim card and isn’t saved on the cell phone.
How can I use Turkcell Mobile Signature?
- When you want to sign electronically on an application supporting
Turkcell Mobile Signature, push the SIGN button on the application window.
When you push that button, the information is arranged and is sent to
your SIM card for you to sign via a GSM network.
- You see the explanation text of the transaction to be signed on
a screen opened automatically when your signing request reaches your
SIM card. Read the text carefully and push OKAY if you confirm.
- If you want to be sure that you have signed the operation you see
on the computer screen by your Simplus128 card, this is possible as
well. You see the FINGERPRINT of the transaction you make on the cell
phone’s screen and on the computer’s screen simultaneously. If both
FINGERPRINTS are the same, push OK.
- To sign the transaction, enter your Turkcell Mobile Signature password
and push OK. If you enter your password wrong three times in a row,
your password will be blocked.
- Sign the transaction by using the sign creation data on your Simplus128
and send it back. You can continue your transaction on your application
screen.
What is Fingerprint?
For each signing operation, a special fingerprint for that transaction is
created. For your safety, match the fingerprint on your cell phone with
the one on your computer screen before completing your signing process.
I am not the actual user of the line I am using. Can I get Turkcell
Mobile Signature?
For corporate subscribers, the company official must change the SimPlus128
or must grant a power of attorney.
What do I have to take into consideration while creating my Turkcell
Mobile Signature password?
Turkcell Mobile Signature password must be six digits and include numbers.
All the operations done by using your password will be considered to be
done by you by law.
- We recommend that you create your Turkcell Mobile Signature password
as complex as possible so that it can’t be guessed by others easily.
- Creating passwords that can be easily guessed or that are so much
alike just as 111111 or 123456 is banned by the system.
I want to change my password?
Your new password is valid after you receive “your mobile password has changed”
message.
I blocked my password but in fact I know my password?
If your password is blocked after entering it wrong for three times, you
might enter it two more times.
- Learn your password of your sim card by calling Turkcell Customer
Services.
- Enter Mobile Sign section under Turkcell Menu in your cell phone
menu, choose Password and push OK.
I forgot my password?
When you forget your password, enter your 5citizenship number, leave a space,
and enter the initials of your mother’s maiden name and send it to 55090.
5(for example: 15263748591 AK). Three days after you successfully send the
message, Turkcell Customer Services will call you and you will have an ID
confirmation process. You can assign your new password with the activation
code you will be given during this process.
If one or more parts of the information you send to
5090 are wrong, you can only try up to three
times on the same day. If it is still incorrect after nine tries, the password
renewal is blocked for that subscriber. In order to use the Turkcell Mobile
Signature service, you have to cancel your subscription and start a new
subscription process from the beginning and get a new electronic certificate.
The SMS you will send to 5090 is free. The
confirmation SMS after you successfully renew your password is charged 1
SMS.
What if my cell phone is stolen / lost?
You can shut down your line temporarily by calling
444053 / 4440535 Turkcell Customer Services.
When your line is shut down, Turkcell Mobile Signature service cannot be
used.
Along with this, you can cancel your Turkcell Mobile Signature subscription,
too, if you’d like. When you get your line back, you will have to start
the subscription process from the beginning.
Can I use it abroad?
Yes. If your line is open to international roaming, you can use your Turkcell
Mobile Signature. But you might have to pay for the service according to
the operator you use in the different country.
I get an error message during the electronic signing process.
What should I do?
When you are out of the GSM coverage area or if there is a situation that
affects your subscription, you can’t use the Turkcell Mobile Signature service.
If you get an error message for the process, do not confirm the signature.
Close the application and try again later. Confirm the transaction within
the time limits of the application you use Turkcell Mobile Signature in.
If the problem continues, call Turkcell Customer Services.
What is the "Electronic Certificate” and
“Qualified Electronic Certificate”?
Electronic certificate is an electronic registration or file that contains
the sign confirmation data and the ID information of the owner of the signature.
Are the operations done by digital signature covered fiscally?
According to Digital signature law, Electronic Certificate Service Providers
are fully responsible for the Digital signature processes within their area.
What are the regulations for the digital signature?
E-signature regulations by 2007 January are listed below. You can obtain
information on renewals, addition or changes to these laws from the web
page of the Telecommunication Association (http://www.tk.gov.tr)
- Digital signature Law no. 5070 (23 January 2004 and Official Journal
no. 25355)
- Certificate Financial Responsibility Coverage Legislation (26 August
2004 and Official Journal no. 25565)
- General Letter by Prime Minister’s Office #2004/21 (6 September
2004 and Official Journal no. 25575)
- Legislation on the Process and Rudiments of Execution of Digital
signature Law no. 5070 (6 January 2005 and Official Journal 25692)
- Announcement on Processes and Technical Criteria about Digital signature
(6 January 2005 and Official Journal no. 25692)
- Compulsory Certificate Financial Responsibility Coverage General
Provisions (27 January 2005 and Official Journal no. 25709)
- Certificate Financial Responsibility Coverage Tariff and Instructions
(27 January 2005 and Official Journal no. 25709)
